This website is operated by Swakopmund Retirement Village (SRV) and under the domain name WWW……………………….   This disclaimer and the privacy policy apply to the website.

Swakopmund Retirement Village (SRV) endeavours to ensure all information contained on this website is correct at the time of inclusion, however the accuracy of the material cannot be guaranteed and any use of this information is at the user’s risk.

We are not liable for any loss incurred from relying on this website, including from data corruption on download. 

Nothing in this website constitutes an offer of securities, an invitation to subscribe for securities or an advertisement of securities.  Nor is any document accessible from this website an invitation to enter into any legal agreement, nor does it amount to a solicitation for any business. 

Information on this website is not legal or financial advice – you should obtain advice before making any decision based on information available on this website.

This website may contain links to other websites operated by third parties (“Third Party Websites”). Swakopmund Retirement Village (SRV) does not endorse or approve of the operators of Third-Party Websites, or the information, graphics and material on those Third-Party Websites. Your access to Third Party Websites may be governed by their own terms of use.

By accessing this website, you agree to accept these terms and acknowledge reading them.

Privacy Policy

SRV is committed to protecting the privacy of your personal information. We have developed this privacy policy to describe when we collect personal information, what we use it for and who we may disclose it to, and to ensure that we comply with our obligations to you under the Privacy Act. This policy applies to this website and governs all of our data collection and usage practices. By using this website, you consent to the data practices described in this policy.

'Personal information' is information about an identifiable individual (a natural person) which is in a form which enables that person to be identified.

Our privacy policy is provided for your information and doesn't limit or exclude your rights under the Privacy Act.  If you have any questions or concerns regarding this privacy policy, please contact us.

1. What personal information does Swakopmund Retirement Village collect, and when?

We collect information relating to you that you have provided to us (for example, on an application form) or that we may have obtained from another source with your consent (such as a credit agency where you have authorised us to conduct a credit check).

This information may include your name, address, telephone numbers, information on how you use (or why you may be interested in) our products and services, and any other information collected in relation to your use of our products and services.

We collect personal information about you when:

We will collect your personal information directly from you in accordance with the Privacy Act.

We also use CCTV cameras to record footage at our village sites. This footage may constitute ‘personal information’ as defined in the Privacy Act.

2. How does Swakopmund Retirement Village use your information?

SRV collects and uses your personal information to operate this website and deliver the services you have requested. SRV also uses your personally identifiable information to inform you of other products or services available from SRV. We may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. 

The information we collect from you may also be used by us for several purposes connected with our business such as:


CCTV footage specifically may be used for the following purposes:

3. Sharing your information

We respect the privacy of your personal information and we will take all reasonable steps to keep it strictly confidential. However, there may be times when we need to disclose your personal information to third parties. If we do this, we will only disclose your information to:

Otherwise, we will only disclose your personal information without your consent if doing so is:

Under no circumstances will we sell or receive payment for licensing or disclosing your personal information.

4. Storage and protection of your personal information

We may record and store personal information which we collect from you and where we do so we will take all reasonable steps:

However, we do not promise that your personal information cannot be accessed by an unauthorised person (for example, a hacker) or that unauthorised disclosures will not occur. We may store and process your personal information using services provided by a third party provider named Axon Pty Ltd.

5. Accessing and correcting your personal information

At any time, you may request us to provide you with a copy of any of your personal information we have stored. We will provide you with the information as soon as possible unless:

In some cases, there may be a charge associated with providing copies of your personal information to you. If so, we will advise you of this prior to sending your information to you.

If you are able to establish that any of your personal information which has been stored and recorded by us is not accurate, complete or up to date, then you should notify us and we will take all reasonable steps to correct the information so that it is accurate, complete and up to date.

6. Internet use and cookies


This website uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you register with SRV, a cookie helps SRV to recall your specific information on subsequent visits. This simplifies the process of recording your personal information. When you return to the same SRV website, the information you previously provided can be retrieved, so you can easily use the SRV features that you customized.

You can accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of web sites you visit.

Tracking and Advertising

We may also use cookies in the delivery of our online advertising, where banner advertisements are placed on SRV or third-party websites.

When you view one of our advertisements on any SRV or third-party website, we or one of our partners may use cookies (see explanation of what these are above) and iframes to collect information which may include (but is not limited to) the following:

When you access any SRV websites after viewing one of these advertisements, we or one of our partners will collect information on how you utilise SRV websites, such as which webpages you view.  In addition, we may also use Google Analytics to collect information on how you utilise any SRV websites, by using cookies to collect information like that listed above.

Google Analytics uses this information to perform statistical analysis of aggregate user behaviour, but this analysis is not based on personal information. We use this analysis to measure advertising effectiveness and relative consumer interest in the various areas of the www…………………… website and to present relevant advertising on other SRV or third-party websites where we advertise. SRV may disclose the information collected by Google Analytics, in an aggregate (not personal) form only, to third parties including advertisers or potential advertisers.

7. Changes to our privacy policy

Should we change our disclaimer or privacy policy for any reason, such changes will be posted to this page.